For This and Any Other Courses,Assignments,
Disscussions,Quizes,Final Exams,Test Banks And Solution Manauals
Which
one of the following skills best helps the human services professional
understand the client’s environment?
Listening
Report
writing
Problem
solving
Advising
Ethical
codes adopted by a profession are usually based on the premise that
the
solution to every problem can be found in the ethical code
professions
can police themselves.
professionals
cannot be trusted to make their own decisions
ethical
codes will eliminate mistakes in service delivery
The
concept of less
eligibility was
introduced in 1834 to
punish
criminals
limit
the expansion of services to the poor
promote
institutional reform in prisons, almshouses, and asylums
emphasize
the benefits of social engineering
Which
of the following would be consistent with the medical model approach to
delivering human services?
Providing
parenting classes for pregnant teens
Prescribing
antidepressant medications
Providing
subsidized housing
Running
alcoholics anonymous group meetings
Managed
care has influenced human services in all of the following ways EXCEPT
requiring
more case management
requiring
external review for all cases and procedures
recommending
approval of the lowest level of care needed
raising
the cost of services
Which
one of the following best characterizes the Americans with Disabilities Act
(ADA)?
Patterned
after the Manpower Development Act
Patterned
after affirmative action legislation
Intended
to provide people with disabilities access to goods and services
Intended
to address areas such as employment, goods and services, and participation in
the political process
Clients
seeking human services can benefit from technology
without
worrying about confidentiality issues
without
knowing much about computers themselves
without
physically meeting with a professional
without
worrying about the quality of services
According
to the text, factors that influence how a client defines and resolves a problem
include all of the following EXCEPT
the
qualifications of the helper
the
client’s developmental needs
the
client’s cultural values
how
the client perceives the situation
Supporting
activities such as films, speakers, school programs, and pamphlets educate the
population, which is a goal of the
human
service model
public
health model
medical
model
all
three models
The
whole person refers to one of the following:
the
person and his or her environment
the
person and all the medical personnel involved
the
person and relationships with all the family
the
person and the problems he or she faces
Empathy
is best described as
crying
when someone else is hurt
feeling
sorry for others
acceptance
of others and seeing their situation from their perspective
being
able to read another person’s mind
Self-determination
is a critical value because
the
worker has the expertise to make excellent choices
the
client needs to assume responsibility
the
worker needs to take more responsibility
the
client is resistant to help
Which
of the following is the process that assists helpers with understanding their
own attitudes and feelings?
Self-awareness
Clinical
judgment
Congruence
Ethical
integrity
Important
considerations when making a referral include all of the following EXCEPT
having
the personal phone number and e-mail address of the person to whom you are
referring the client
ensuring
that the referral agency is able and willing to provide the service the client
needs
knowing
the eligibility criteria for the referral agency
determining
that the referral agency is accessible geographically
The
cornerstone of helping is
communication
skills
rapport
the
helping relationship
the
clients
Which
of the following is NOT true of crisis intervention?
It
is a time-limited service.
It
usually involves only one helper to provide services.
It
focuses on the client’s current life situation.
The
helper must quickly establish trust.
The
client empowerment model is effective when
clients
are part of the majority culture
clients
can easily articulate their cause
clients
have past experience organizing
clients
are taught how to promote change
A
code of ethics includes all EXCEPT
the
goals of the profession
guidance
for professional behavior
contributions
to a professional identity
instructions
for all ethical dilemmas
The
worker’s assurance that information the client divulges will remain between the
two of them reflects a commitment to
friendship
confidentiality
service
competence
What
term refers to the client’s right to know about helper qualifications,
treatment procedures, costs of services, confidentiality, and access to
records?
Information
strategies
Knowledge
sharing
Informed
consent
Ethical
disclosure
Points
for correct answers:
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